SHIPPING & DELIVERY
Once your order has been placed, you will receive an email confirmation outlining your order details.
Julian Gold fulfills online orders from our 5 brick and mortar stores located in San Antonio, Corpus Christi, Midland, Austin & Lubbock. Due to the nature of fulfillment process you may receive your orders in multiple boxes. All orders & customer inquiries are processed Monday through Friday excluding holidays. Once your order is placed, please allow 24-48 hours for our team to process your order and when UPS picks it up.
Customer service is important to us and will do our very best to get your order out in a prompt manner. Please note shipping dates provided at checkout are estimates and are subject to change due to factors beyond our control; which includes weather, traffic, supply chain issues, delays with carrier or delivery companies and other circumstances.
Complimentary ground shipping is provided for all US domestic orders. Please see our shipping rates below if you would like to expedite your order for an additional fee. International shipping is not offered at this time. Julian Gold is not responsible for lost or stolen packages. We do NOT require a signature for packages. If you would like a signature requirement for your package please reach out to our customer service team at firstname.lastname@example.org to update your shipping request.
Standard delivery FREE UPS GROUND
Premium delivery $20 UPS 2 DAY
Express delivery $40 UPS NEXT DAY
Orders placed by 12:00pm CT will be shipped out no later than next business day.